Refund & Shipping Policy
A legal disclaimer
Effective Date: April 21st, 2025
We want you to be stoked with your Nicotine and Jet Fuel gear. If there’s an issue with your merch, we’ll make it right.
Returns & Exchanges
We accept returns or exchanges within 14 days of delivery—only if the item is:
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Unworn
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Unwashed
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In its original condition with tags
Buyer is responsible for return shipping unless the item arrived damaged or incorrect.
How to Start a Return
Email us at jayme@nicotineandjetfuel.com with:
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Your order number
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A description of the issue
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Photos if the item was damaged or incorrect
Once approved, we’ll provide return instructions. Approved refunds are issued to your original payment method once we receive the item.
Non-Returnable Items
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Final sale or clearance items
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Items worn, washed, or returned without original packaging
Shipping Policy
Effective Date: April 21st, 2025
We ship Nicotine & Jet Fuel merch from our U.S.-based fulfillment center. Most orders go out within 2–4 business days.
Delivery Timeframes
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Standard Shipping: 3–7 business days (after processing)
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You’ll receive a confirmation email with tracking once your order ships.
Shipping Rates
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Calculated at checkout based on location and order weight.
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Occasionally, we run free shipping promos—subscribe to our list to stay in the loop.
Where We Ship
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Currently shipping to U.S. addresses only.
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No international shipping at this time (but we're working on it).
Lost or Stolen Packages
If your order is marked delivered but you didn’t receive it, contact the shipping carrier first. Still stuck? Reach out to us—we’ll help however we can, but we’re not responsible for packages after they’re marked delivered.